Changes to fan points, sign-in help and inquiries

For favorites with an active policy, you can earn fan points from fan activity such as check-ins, likes, comments and verification, and see the limit for each activity.

When Google sign-in does not work inside apps such as Instagram or KakaoTalk, we show how to continue in a browser and let you copy the sign-in link.

In your inquiry history you can send additional messages and keep following the replies.

We added an account deletion guide, opens in a new window you can read without signing in. It explains how to request deletion, what is deleted, and what is kept and for how long.